Legal Document

daya9 Terms & Conditions

Please read our terms carefully before using this platform — make sure you have a clear understanding of your rights and responsibilities.

Last Updated: January 2026

Important Notice: By registering an account or using the services on the daya9 platform, you confirm that you have read, understood, and agreed to fully comply with all the terms below. If you disagree with any term, please refrain from using this platform.

1 Definitions & Introduction

In this document, "daya9", "we", "us", or "platform" refers to the daya9 online casino and betting service, operated at https://daya9.lat. "User", "you", or "member" refers to any person registered on or using this platform.

daya9 is an online gaming platform built specifically for players in Bangladesh. It offers slot games, live casino, sports betting, card games, and a range of other gaming services. The platform operates with full SSL encryption and follows a fair play policy.

These terms were last updated in January 2026. daya9 reserves the right to amend these terms at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms.

2 Eligibility & Age Requirement

2.1 Minimum Age

To open an account on daya9 and use any game or betting service, you must be at least 21 years old. This platform is operated exclusively for users aged 21 and above. We may request a government-issued ID for age verification at any time, and accounts found to have provided false information will be closed immediately.

2.2 Geographic Eligibility

This platform is primarily operated for users in Bangladesh. Citizens of countries where online gaming is legally prohibited may not use this platform. It is the user's own responsibility to comply with the laws of their country.

2.3 One Person, One Account

Each individual may open only one account. If multiple accounts are found belonging to the same person, all accounts will be cancelled and the associated balances may be forfeited.

3 Account Registration & Security

3.1 Registration Process

When registering on daya9, you must provide accurate and complete personal information. If the information provided is false, incorrect, or irrelevant, account verification may fail and daya9 reserves the right to withhold any deposited funds.

3.2 Login Credential Security

It is your responsibility to keep your username and password completely confidential. You are responsible for all activity conducted through your account. If you suspect unauthorized access, notify us immediately at [email protected].

3.3 Account Verification

In the interest of security and fraud prevention, daya9 may request a national ID, passport, or other government-issued document for identity verification at any time. Failure to cooperate with this verification process may result in your withdrawal being placed on hold.

4 Deposit & Withdrawal Policy

4.1 Deposit Methods & Limits

The currently approved payment methods on daya9 are: bKash, Nagad, Rocket, and bank transfer (such as Dutch-Bangla Bank, BRAC Bank). The minimum deposit amount for each method is ৳200. Deposits below this amount will not be accepted.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawals are generally processed within 10 to 45 minutes, but may be delayed in cases requiring identity verification or additional security checks. Your account must be fully verified before submitting a withdrawal request.

4.3 Currency

All transactions are conducted in Bangladeshi Taka (৳/BDT). Deposits or withdrawals from third-party accounts are not accepted — the deposit and withdrawal method must be registered under the same name.

5 Bonuses & Promotional Offers

5.1 Welcome Bonus

120% bonus on your first deposit — up to ৳10,000.

Example: Deposit ৳1,000 and receive a ৳1,200 bonus — total balance ৳2,200.

Example: Deposit ৳18,000 and receive the maximum bonus of ৳10,000 — total balance ৳28,000.

5.2 Wagering Requirements

A 20x wagering requirement applies to the welcome bonus. Wagering is calculated on the bonus amount only — not on the deposited amount.

Example: ৳1,200 bonus × 20 = ৳24,000 must be wagered before winnings from the bonus become withdrawable.

5.3 General Bonus Terms

  • Each bonus offer may have a specific expiry period; any unused bonus will be cancelled after expiry.
  • A user may claim each promo offer only once.
  • If evidence of bonus abuse or fraudulent activity is found, daya9 reserves the right to cancel the bonus and suspend the account.
  • Winnings from a bonus cannot be withdrawn until the bonus wagering requirement has been fully met.
  • daya9 reserves the right to modify or cancel any bonus or promotional offer without prior notice.

6 VIP & Loyalty Program

6.1 VIP Tiers

daya9 has three VIP tiers: Bronze, Silver, and Gold. Each tier comes with a weekly cashback benefit:

  • Bronze: Up to 0.4% weekly cashback
  • Silver: Up to 0.8% weekly cashback
  • Gold: Up to 1.2% weekly cashback

6.2 Tier Changes

By remaining regularly active and following the platform's guidelines, you may be promoted to a higher VIP tier. VIP benefits are subject to change at the platform's discretion and no specific winnings amount is guaranteed.

6.3 Cashback Terms

Specific wagering requirements may apply to cashback. For more details on cashback, please contact the support team.

7 Gaming Rules & Fairness

7.1 Fair Play Policy

daya9 ensures fair play across all games. All game outcomes are determined through Random Number Generator (RNG) technology, which is completely impartial. No player or staff member can strategically influence the results.

7.2 Prohibited Activities

The following activities are strictly prohibited and may result in account cancellation:

  • Placing automated bets using any software or bot
  • Account sharing or placing bets in another person's name
  • Bonus abuse or bonus hunting
  • Money laundering or financial fraud
  • Exploiting technical errors on the platform
  • Threatening or harassing other users

7.3 Game Providers

daya9 features games from a range of reputable game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, PG Soft, JILI, Spribe, and Ezugi. Each game has its own rules and it is advisable to read them before starting a game.

8 Responsible Gaming Policy

8.1 Commitment to Responsible Play

daya9 firmly believes that gaming is a form of entertainment — never a source of income. We encourage all users to play responsibly and to set their own limits.

8.2 Self-Exclusion Feature

If you feel that gaming is having a negative impact on your life, you may self-exclude from the platform for a set period of time. Contact [email protected] to use this feature.

8.3 Setting Deposit Limits

Users may set daily, weekly, or monthly deposit limits. Once a limit is set, a specified waiting period applies before it can be increased. For more information, visit our Responsible Gaming page.

9 Privacy & Data Protection

9.1 Data Collection

daya9 collects personal information for the purposes of registration, verification, and service delivery. We keep all data secure using SSL encryption and do not sell it to third parties.

9.2 Cookie Policy

Our platform uses cookies to improve the user experience. By using the platform, you consent to the use of cookies.

9.3 Full Policy

For full details on data protection, please read our Privacy Policy page.

10 Intellectual Property Rights

All content on the daya9 platform — including logos, designs, text, graphics, software, and other elements — is the intellectual property of daya9. Reproducing, distributing, or using these materials for commercial purposes without written permission is prohibited.

The trademarks and logos of third-party game providers are their own property and are used solely for identification purposes.

11 Limitation of Liability

11.1 Service Interruption

The service may be temporarily interrupted due to technical maintenance, network issues, or unforeseen circumstances. daya9 is not liable for any losses arising from such interruptions. If you experience any issues, please notify the support team.

11.2 Third-Party Liability

daya9 is not directly liable for any losses resulting from the actions of game providers, payment providers, or other third parties.

11.3 Gaming Losses

There is a risk of losing money in gaming. daya9 does not guarantee any specific winnings. Users participate of their own free will and are responsible for their own losses.

12 Account Suspension & Closure

12.1 daya9's Rights

daya9 reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

  • Violation of any provision of these terms
  • Use of a false identity or forged documents
  • Fraudulent or illegal activity
  • Bonus abuse
  • Harassment of other users or staff

12.2 User Rights

You may request to close your account at any time by contacting [email protected]. You will be given the opportunity to withdraw all valid balances before the account is closed, provided the verification process has been completed.

13 Dispute Resolution Process

13.1 Filing a Complaint

If you have a dispute or complaint, first send the details in writing to [email protected]. Our support team is active 24/7 and provides assistance in both Bengali and English.

13.2 Resolution Steps

After receiving a complaint, our team will investigate and attempt to provide a fair resolution. In any technical dispute, server logs will be considered the final evidence.

13.3 Final Decision

In all disputes, daya9's decision is final. We always strive to make fair and impartial decisions.

14 Changes to Terms & Contact

14.1 Right to Make Changes

daya9 reserves the right to modify, add to, or remove parts of these terms at any time. For significant changes, notice will be provided via registered email or on the platform.

14.2 Meaning of Continued Use

Continuing to use the platform after any changes to the terms and conditions will be considered as your acceptance of the new terms. It is therefore advisable to review this page regularly.

14.3 Contact

For any questions or clarifications regarding these terms and conditions, please contact our 24/7 support team via live chat or at [email protected].

Learn more about our platform

Log in to daya9 for a safe and entertaining gaming experience, and play responsibly.